utility shutoff moratorium and disconnection policy
Rules for pausing utility shutoffs and handling service disconnections
Watch for whether the city pairs shutoffs with clear payment-plan options, hardship exceptions, and reconnection terms.
Typically discussed at Public Utilities Committee. Check back when the next agenda is published.
The Public Utilities Committee heard that 948 utility accounts are past due, from under $100 to several thousand dollars. Staff said they plan 24-hour shutoff notices on April 14, with power shutoffs starting April 15, then another round April 15–16.
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Staff reported 948 utility accounts were past due, with delinquent balances ranging from under $100 to several thousand dollars.
Public Utilities Committee -
Staff said they planned to issue 24-hour disconnect notices on April 14.
Public Utilities Committee -
Staff said they planned to disconnect power on April 15 for accounts still unpaid.
Public Utilities Committee -
Staff said they planned to repeat the notice/disconnect cycle April 15–16 for additional delinquent accounts.
Public Utilities Committee