Active

internal leaksmeter technology

Leak detection, meter upgrades, billing credits, and high-use alerts.

Illustration for internal leaksmeter technology
AI image
Watch for a staff proposal on high-usage notifications, auto-pay protections, meter technology costs and any changes to the sewer-credit policy.

Typically discussed at Public Utilities Committee. Check back when the next agenda is published.

Council generally supported keeping Two Rivers’ sewer leak-credit policy but asked staff to examine high-usage alerts, clearer bill notices and auto-pay safeguards. The issue matters when an unnoticed leak turns into a large utility bill before a household has time to respond.

  1. passed 9-0 City Council · Apr 6, 2026

    26-052 Resolution Authorizing Borrowing $496,676 from WPPI Energy at 0% Interest for Critical Utility Infrastructure Projects

    Motion to waive reading and approve the resolution (26-052) authorizing borrowing $496,676 from WPPI Energy at 0% interest for critical utility infrastructure projects

  1. Council reviewed the city’s sewer-bill credit policy for unexpected leaks, weighing customer relief against utility finances.

    City Council Work Session
  2. Council generally supported keeping the existing sewer-credit policy.

    City Council Work Session
  3. Council asked staff to explore high-usage notifications, clearer bill messaging and safeguards for residents using automatic payments after a surprise leak.

    City Council Work Session
  4. The Public Utilities Committee discussed how monthly meter reads can leave leaks undetected for weeks and delay notice to property owners.

    Public Utilities Committee
  5. The committee directed staff to investigate newer meter technology that could provide more frequent usage data and report back.

    Public Utilities Committee
  6. The committee stated that water charges cannot be credited under PSC rules and that the existing sewer-credit policy would remain unchanged, including no sewer credit when leaked water entered a floor drain and required treatment.

    Public Utilities Committee